In a Nutshell
LiveWell Dorset supports you on your journey to a happier, healthier you through FREE advice and coaching. Want to become more active, lose weight, quit smoking or drink less alcohol?
Talk to us.
Funded by Public Health Dorset, the service is free at the point of delivery for all adults living in Dorset. Anyone can access the service by registering online, calling us, or they can be referred by health professionals.
How LiveWell Dorset is different:
No matter your experience or daily schedule, we’ll help you take steps towards a healthier lifestyle. The key thing that makes us different to other health and wellbeing providers is our use of evidence-based behavioural science, developed by University College London to support you to sustain changes in your behaviour.
Most people just need a little bit of help, a brief intervention or a nudge in the right direction. For those that need a little more help, LiveWell Dorset provides personalised, one-to-one coaching.
LiveWell Dorset Pledge to You:
Livewell Dorset is all about putting people first. We constantly strive to improve how we work and champion excellence in customer service by:
Treating you in the right way:
- Understanding your needs
- Being helpful, polite, considerate and treating you with respect
- Handling your enquiry sensitively, accurately and confidentially
- Being honest, fair and explaining our decisions
- Keeping your personal data secure
Getting it right:
- Resolving your request the first time you contact us, or as soon as we can
- Working together to get the best outcome
- Doing what we say we will do
- Updating you on progress so you know what’s happening next and by when
- Saying sorry and putting it right if we make a mistake
Making it easy:
- Communicating with you clearly, in plain English and by your preferred channel
- Being accessible to everyone
- Increasing our online services to offer more flexibility
- Publishing clear information
- Explaining how to contact us
Involving You:
- Actively seeking your views on our services
- Listening to you and using your feedback to help us improve
You help us when you:
- Treat us politely, fairly and with respect
- Give us the correct information at the right time
- Tell us when something changes
- Tell us when things go wrong so that we can put them right
Why is it Free?
Public Health Dorset is a partnership of Dorset Council and BCP Council. We partner with Dorset’s local authorities, the NHS and others to provide FREE healthy lifestyle advice and coaching to any adult in Dorset.
Everyone is different, that’s why the service is flexible. Get access to tools, learn about healthy living, speak to an advisor or coach.
There are no obligations and it’s free of charge.
Click below to go to the LiveWell Dorset Website and explore a wealth of information: