Privacy Notice

This Privacy Notice explains and describes how this Primary Care Network (PCN) uses and manages the information it holds about its patients and service users. This includes how the information may be shared with other NHS organisations and with non-NHS organisations, and how the confidentiality of information is maintained.

Overview of information held and shared

What type of personal information do we hold about our patients?

We currently collect and process the following information about our patients:

  • identity details – name, gender, sexual orientation, date of birth, NHS Number;
  • contact details – address, telephone, email address;
  • ‘next of kin’ details – the contact details of a close relative or friend;
  • details of any carer you may have, or anyone you care for;
  • details of any appointments with the GPs and nursing staff;
  • reports from secondary care of any A&E visits, inpatient stays or clinic appointments;
  • results of any scans, X-rays and pathology tests requested;
  • details of any diagnosis and treatments given;
  • details of any longstanding health concerns and conditions;
  • details about your health, treatment and care and other relevant information from health professionals, care providers or relatives who care for you;
  • details about any funding for continuing health care or personal health budget support you have sought;
  • information about any allergies;
  • information about any DNAR decisions and any living wills that we know of;
  • details from where you have signed up to our newsletter/patient participation group;
  • correspondence from other Health and Social Care providers that provide you with services.

For more information about who we share information with, the purpose of information sharing, our lawful basis for processing data, and information about your rights as a data subject, please see our full privacy notices below:

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